New ways to manage your medications at home using Alexa
[caption id="attachment_9277" align="aligncenter" width="747"] Press Release[/caption]
New ways to manage your medications at home using Alexa
Select customers can set reminders to take medication and request prescription refills with Alexa
We introduced Alexa five years ago, and early on customers began to rely on Alexa for day-to-day tasks such as setting their morning alarm, managing their schedules, creating reminders, to-do lists, routines, and more. After receiving a number of stories and reviews from customers, we noticed a trend: many customers were using Alexa to remind them to take medications on a regular basis. Some customers shared feedback to improve the reminders feature for this use case?for example, by adding more time frames like ?twice a day??and others shared personal stories about how this feature benefited them and their families. With each story, we continued to think about how we could help customers track and manage their health and wellness from home.
Today, we?re introducing new features that allow customers to set medication reminders by using their pharmacy prescription information, and to request prescription refills?all by simply asking Alexa.
We?ve teamed up with Omnicell to launch this experience, and these new Alexa capabilities will be?available to Giant Eagle Pharmacy customers. Giant Eagle is a multi-format food, fuel, and pharmacy retailer offering customers full-service pharmacies in more than 200 of its supermarket locations. Omnicell is a provider of medication management solutions and adherence tools for pharmacies and health systems.
The new Alexa medication reminders and voice refill request features will be available for customers of all Giant Eagle pharmacies starting today. We?ll learn a lot from this initial launch and we?ll continue to evolve the experience and expect to expand to additional pharmacies next year.
To use these features, customers will first need to enable the Giant Eagle Pharmacy skill and link their account. The customer will then be asked to create an Alexa voice profile, if they don?t already have one, and create a personal passcode for an added layer of security and peace of mind. Once set up is complete, a customer can say, "Alexa, manage my medication" to get started setting up their reminders. Alexa will then help the customer review their current prescriptions and set up medication reminders based on when the customer prefers to take each medication. When the reminder goes off, customers can ask, "Alexa, what medication am I supposed to take right now?" In addition, customers can use Alexa to request a refill from their pharmacy by saying, "Alexa, refill my prescription."